It surprised me because I have never been talked to like this. The bites have left dark black spots all over my body…. I got home this Monday, 2/6/17 & there was a note on my door from Terminix. I don’t understand how you can sale someone a couch with this major problem I am beyond livid… Reply Pure hell was never treated do bad as I was done in summersville store made payment and payment was cashed.So He kept on and I told him that I have the money but with your attitude I will not be paying you so he said I will be there bright and early Monday morning and hung up in my face. Rent a Center had set up an appointment and never communicated that with me….. Now it’s 2/8/17 and I’m still trying to contact at least ONE person to handle this. I can’t reach the Manager at Rent a Center, nor the District Manager. I puchased a couch set from your Store in Warner Robins, GA on Watson Blvd. I called they never called me back and I want my money back! The manager basically calling myself a lier will never Dr o business again.Reply I have been with the company for about 17 years or longer. On this occasion the store employee was calling to remind me about my payment which was due that day. He calls and I play like I always do and says so you are going to make my payment and he in a rude voice to be nasty with me. If you do not contact me and get this stuff out my home asap I will be calling a lawyer and a news station and posting pictures of the bite marks my children, husband and I have, and pictures of the bugs.

I’m beyond frustrated with RAC and when you ask them for a corporate number then try and give you a managers number . Reply I rented a Portable Air Conditioner and the girl at the store wasn’t even sure how to put the vent hose on which was new in the box.

I spend thousands of mine and my husbands hard working money to try and have nice things and this is what they give us !! Seriously something needs to be done and my walls need to be fixed and my merchandise needs to be replaced ! I am assuming previous renter either didn’t return it or was defective.

you get the excuse that they did not have many sales to accommodate the $600 cash return. Making payments on time and even paying my mechandise off early in full! Well once I told them I wanted my king size headboard a month pasted and still no headboard !

If you are not making sales then you should close the store. So when I called to find out where it was the manager laughed it off and told me “ funny thing they discontinued that set in king size” so I was pissed ! it was delivered Tuesday not only were they late and making me wait and working around their time .

I would like you to please email me what my total is for payoff or balance as of today.

My electric company, Sprint, and landlord has been understanding but not RAC.

Rent-A-Center currently operates over 3000 locations in the US, Canada, Puerto Rico and Mexico.

Although originally founded in Wichita, the corporate office is now located in Plano, Texas.

Customers can return items for any reason, then pick up the items and resume payments again if they wish.